Age Co Funeral Plans
Age Co is not currently selling new funeral plans.
Existing plans continue to be provided and administered by Dignity Funerals Limited. Customers with questions about their plans can contact the Age Co team at Dignity
We stopped selling new pre-paid funeral plans on 30th June 2022, ahead of regulatory changes in the UK.
For customers with an existing Age Co Funeral Plan purchased before this date all monies paid remain protected and safe in the ‘Trust for Age UK Funeral Plans’. If you would like more information please see the Frequently Asked Questions below or for specific details of your plan you can contact the Age Co team at Dignity via email agecofuneralplan@dignityuk.co.uk or on 0800 022 3243. Calls may be recorded for monitoring and quality purposes.
Our Funeral Plans partner
Age Co Funeral Plans are provided by Dignity Funerals Limited.
Dignity is one of the UK's most trusted providers of Funeral Services and Funeral Plans and has been a trusted partner of Age Co for over 30 years.
FAQs
Regulation of the Funeral Plan Sector
The Financial Conduct Authority (FCA) began regulating the funeral plans sector on 29th July 2022, which means that funeral plan providers in the UK must be granted authorisation in order to sell and administer funeral plans.
Existing Age Co Funeral Plans are provided and administered by Dignity Funerals Limited. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under firm reference number 967130.
When did Age Co stop selling funeral plans?
Age Co stopped selling pre-paid funeral plans on 30th June 2022. This was ahead of the Financial Conduct Authority (FCA) starting to regulate the sector from 29th July 2022 and the introduction of new regulations for companies selling and administering funeral plans.
Existing Age Co Funeral Plans are provided and administered by Dignity Funerals Limited. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under firm reference number 967130.
How will regulation affect my Age UK / Age Co Funeral Plan?
In the unlikely event that Dignity are not able to meet their obligations, and are unable to pay claims made against them, you (or your estate) may be entitled to compensation from the Financial Services Compensation Scheme.
This money remains safe in the ‘Trust for Age UK Funeral Plans’. This is an independent trust where the trustees ensure the money is prudently managed. Dignity will also guarantee to add funds to the trust to ensure it is always full funded. This means the money is secure and unaffected by anything that may otherwise impact the associated companies.
All existing plan holders will benefit from the same regulatory protections as any new customers. For example, complaints or concerns may be escalated to the Financial Ombudsman Service (FOS) should any disputes remain unresolved. More information can be found at www.financial-ombudsman.org.uk.
Where can I find information about where my money is invested?
The trustees ensure the money is prudently managed. You can find more details in the Solvency Assessment Report on the Dignity website.
When will I receive a funeral plan statement?
All Age Co customers will be provided with a funeral plan statement at least every 3 years. This statement will clearly set out:
- the total cost of your plan and the amount paid to date
- a brief summary of what is included and excluded in your plan
- how you can make changes to your plan
- how you can cancel your plan.
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Find out more about Travel InsuranceAge Co Funeral Plans are provided by Dignity Funerals Limited. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Dignity Funerals Limited registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130.