Age Co Personal Alarms

Remain safe and independent in the home you love with our personal alarm service

  • Get help at the press of a button 24/7
  • Peace of mind for you and loved ones
  • Range of options to choose from
  • Quick and easy to set up
Taking Care lines open Mon - Fri, 9am - 6pm
Two women chatting on sofa, elder woman is wearing a personal alarm pendant

What we offer

An Age Co personal alarm can help you continue to live independently and with confidence. Provided by our expert partner Taking Care, alarms allow access to a UK-based Emergency Resolution team 24-hours a day, so you can get help in the event of a fall or health emergency.

You can choose different options to suit your needs from neck pendants that you can wear around the home and garden to GPS enabled smart watches that also work when you’re out and about. 

Taking Care is the UK's first Which? Trusted Trader Approved personal alarm service

Taking Care_ logo with interlocking hands graphic Approved service - Which? Trusted Trader, Installation and Service award logo
At home alarms

Alarms that work at home and in the garden

These easy-to-use alarms are designed to work in and around your home. Depending on the model you choose, alarms have a range of between 75 metres (246ft) and 300 metres (948ft) ensuring that help is available wherever you are in the house or garden. Simply press the button to alert the Emergency Resolution team if you fall or take ill, and they will arrange for assistance to be sent to you. You can also talk to the team through a fixed base unit. 

Features and Benefits

  • Works anywhere in the home
  • Choice of wearable options
  • Alert the Emergency Resolution team at the press of a button
  • No phone numbers to remember

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Out & about alarms

Alarms that work both at home and away

These alarms are designed to work when you’re away from your home as well as around the house, making them ideal for those who enjoy being active but who still want the reassurance of a personal alarm service. They feature GPS technology so that in the event of an emergency your loved ones or emergency services can be notified of your exact location.  Providing there is a suitable mobile network signal the alarms will work anywhere in the UK (excluding Isle of Man and Channel Islands).

Features and Benefits

  • Works anywhere in the UK (excl. Isle of Man and Channel Islands)
  • Built-in GPS location technology 
  • Help available at the push of a button
  • No telephone landline needed
  • Talk to the team directly through the alarm

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Fall detection

Alarms that detect hard falls

Fall detection alarms work in the same way as standard alarms in that they have a button that the wearer can press to connect to a 24-hour Emergency Resolution team for help in the case of an emergency. In addition, they also feature a sensor that can detect when a person has a fall. When the alarm experiences a sharp movement or impact that indicates a ‘hard’ fall, it will automatically trigger and alert the Emergency Resolution team.

Features and Benefits

  • Automatic ‘hard’ fall detection and alert system
  • Choose an in-home fall alarm or one that works both at home and away
  • Peace of mind for you and your loved ones

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Additional services

These products and services provide additional reassurance and peace of mind:

Home Monitoring

Taking Care Sense is a small home monitor with alerts, wellbeing checks and weekly email summaries that help you support the independence of a loved one. The discreet device uses smart technology to monitor small changes in the home environment to help identify situations where the homeowner’s welfare might be at risk.

For example, very low temperatures can suggest that use of central heating is being restricted, or changes to daily routines such as use of the kettle, washing up and opening windows or doors, can indicate that the person isn’t going in and out of the kitchen in the way they normally would. When the device picks up on unexpected changes, it will automatically alert the Resolution Team so that they can notify the person’s loved ones.

Find out more about Home Monitoring

Key Safes

A key safe provides a convenient and secure way to store spare door keys, so that others can quickly access your home in an emergency and without causing any damage.

The weatherproof box can be fitted to an exterior wall and is locked with a four-digit code of your choosing.  Friends, family, or neighbours that you share the code with will then be able to open the safe to retrieve keys and enter your home if you are unable to get to the door. If you have an Age Co Personal Alarm you can also share the code with the Taking Care Emergency Resolution Team. The information will be kept confidential and only shared with emergency services such as paramedics to ensure help can be provided without delay.

Find out more about Key Safes

Falls Risk Score
Taking.Care Falls Risk Score_logo graphic of person falling with red, amber and green dial

Understand your risk of falling

Falls can have many consequences from leaving you feeling less confident about your independence, to sustaining serious injuries. The good news is there are lots of things you can do to stay steady on your feet and avoid unnecessary accidents at home or out-and-about.

The Falls Risk Score is a free online tool that can help you assess your own indicative risk of falling. It also provides recommendations to reduce your risk and solutions to get help quickly in an emergency.

Find out more about Personal Alarms

Review our range of alarms to find one that best suits your needs

Get more information sent in the post or via email

Understand your risk of a fall and download our falls prevention guide

Frequently asked questions

Who provides Age Co Personal Alarms?

Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited), which is part of AXA Health and they were the first Which? Trusted Trader Approved personal alarm provider in the UK.

Should you choose to buy a personal alarm through Age Co you will deal with the team at Taking Care who will be able to advise you of the different types of alarms available and arrange for the equipment to be sent to you. 

Taking Care also operate the 24-hour Emergency Response Team who will respond when you press the emergency button and require support.

How does the personal alarm service work?

All personal alarms are linked to a 24-hour Emergency Resolution Team.

The user wears the alarm on their wrist or around their neck, depending on their preference. If they have a fall or take ill at any time of day or night they simply need to press the button on the alarm and it will alert the Emergency Resolution Team to the situation. The team will respond quickly and arrange for any necessary help to be sent out whether that's informing a loved one or notifying the emergency services. 

Some alarms are also equipped with fall detection sensors which will trigger an alert automatically in the case of a hard fall. 

How much do Age Co Personal Alarms cost?

The cost will depend on the type of alarm chosen. There is a one-off set-up cost and then an ongoing subscription that can be paid monthly or annually.

Full details of charges including any discounts available for annual payments can be found here.

Prices are quoted both inclusive and exclusive of VAT as customers with conditions that require regular medication or are registered disabled may qualify for VAT exemption and pay the lower price.

What emergencies can the Age Co Personal Alarm Service help with?

The Emergency Resolution Team are trained to deal with all kinds of emergencies, including falls, medical situations and in-home emergencies. If you are in distress or need assistance, they can call your nominated contacts, such as friends, family or neighbours, or the emergency services if appropriate. 

Other questions

You can find a full list of frequently asked questions including information on each model of alarm and details of ordering, servicing and returns here

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Age Co Personal Alarms are provided by PPP Taking Care Limited. PPP Taking Care Limited is a subsidiary of AXA Health Limited. PPP Taking Care Limited registered office: 20 Gracechurch Street, London, EC3V 0BG (registered in England and Wales, no. 01488490. VAT no. 243674160).