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Age Co is working hard to help all customers but call waiting times may be longer than usual.


Age Co products and services are provided by trusted partners – experts in their fields who share our dedication to customer service and value.

Car Insurance 

Age Co Car Insurance is administered by Ageas Retail Limited. 

If you’d like to find out about Age Co Car Insurance, please call the Age Co Team at the Ageas Contact Centre on 0800 077 8219 or click here to visit the web page.

If you want to talk about an existing policy, please call 0345 128 7915, or for new claims 0345 601 6687

To make a complaint about a claim, please speak with your dedicated handler or email motorclaims@ageas.co.uk including your claims reference. For anything else, call 0345 128 7915 or visit the Ageas website for more information. You can also seek information on your rights to have the Financial Ombudsman Service review your complaint by visiting www.financial-ombudsman.org.uk

 

Home Insurance 

Age Co Home Insurance is administered by Ageas Retail Limited. 

If you’d like to find out about Age Co Home Insurance, please call the Age Co Team at the Ageas Contact Centre on 0800 066 5947 or click here to visit the web page. 

If you want to talk about an existing policy, please call 0345 128 7916, or for claims 0345 602 5273 

To make a complaint about a claim, please speak with your dedicated handler or email householdclaimscomplaints@ageas.co.uk including your claims reference. For anything else, call 0345 128 7916 or visit the Ageas website for more information. You can also seek information on your rights to have the Financial Ombudsman Service review your complaint by visiting www.financial-ombudsman.org.uk

 

Motor Breakdown Insurance 

Age Co Motor Breakdown Insurance is provided by Call Assist Ltd. 

If you’d like to find out about Age Co Motor Breakdown Insurance, please call 0800 028 7242 or click here to visit the web page

If you want to talk about an existing policy, please call 0800 028 7073, or for claims 0800 952 3187

To make a complaint about insurance services call 0345 128 7917 or about Call Assist motor recovery call 01206 771788. You can also seek information on your rights to have the Financial Ombudsman Service review your complaint by visiting www.financial-ombudsman.org.uk

 

Travel Insurance 

Age Co Travel Insurance is not currently available but to register your interest, please visit our web form

 

Funeral Plans 

Age Co Funeral Plans are provided by Dignity PLC. 

If you’d like to find out about Age Co Funeral Plans, please call the Age Co team at Dignity on 0800 484 0249, request a brochure here, or click here to visit the web page

If you need to talk about an existing plan or notify us of a bereavement, please call 0800 028 3135

To make a complaint, call 0800 731 0655 or visit the Dignity website for more information.

 

Legal Services 

Age Co Legal Services are provided by Irwin Mitchell LLP. 

If you’d like to discuss Age Co Legal Services, covering advice, will writing, probate, power of attorney and more, please call 0800 055 6314 or click here to visit the web page.

To make a complaint, call 0800 0556314 or visit the Irwin Mitchell website for more information.


Incontinence Products
 

Age Co Incontinence Products are provided by Vivactive Limited. 

If you’d like to find out about Age Co Incontinence Products, please call the Vivactive team on 0800 046 1501 or click here to visit the web page.

If you want to talk about an existing product order or account, including if you need to make a complaint please call 0800 046 1501 or email customerservices@incontinenceadvisors.co.uk

 

Personal Alarms

Age Co Personal Alarm Services are provided by PPP Taking Care. 

If you’d like to find out about the Age Co Personal Alarms Service, please call one of the Taking Care team on 0800 011 3846 or click here to visit the web page

If you want to talk about an existing Age Co personal alarm, please call 0800 012 1321

To make a complaint, call 0800 085 8032 or visit the Taking Care website for more information.

 

Stairlifts

Age Co Stairlifts are provided by Handicare. 

If you’d like to find out about Age Co Stairlifts, please call one of the Handicare team on 0800 566 8435 or click here to visit the web page

If you want to talk about an existing Age Co stairlift, please call 0800 1170189

To make a complaint, call 0370 011 8282 or email ukcustomercare@handicare.com

 

Homelifts

Age Co Homelifts are provided by Handicare. 

If you’d like to find out about Age Co Homelifts, please call one of the Handicare team on 0800 117 0189 or click here to visit the web page.  

If you want to talk about an existing Age Co Homelift, please call 0800 620 0717

To make a complaint, call 0800 144 5257 or email Homelift-priority@handicare.com

 

Bathing Solutions

Age Co Bathing Solutions are provided by Handicare. 

If you’d like to find out about Age Co Bathing Solutions, please call one of the Handicare team on 0800 117 0189 or click here to visit the web page.  

If you want to talk about an existing Age Co Bathing adaptation, please call 0800 251 1319

To make a complaint, call 0800 251 1319 or email bathing-priority@handicare.com

 

Age Co

Age Co works with trusted partners to deliver products and services, which is why the best way to enquire or share feedback is directly to those teams with the right expertise – as outlined above. If you do need to speak with someone at Age Co, you can contact the team on 0800 055 6205 or by emailing customer.relations@ageco.co.uk


Age Co Car, Breakdown and Home Insurance are arranged and administered by Ageas Retail Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). Both AgeCo Limited (Financial Services Register no. 311438) and Ageas Retail Limited (Financial Services Register no. 312468) are authorised and regulated by the Financial Conduct Authority. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Ageas Retail Limited registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA (registered in England and Wales, no. 01324965).

Age Co Funeral Plans are provided by Advance Planning Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Advance Planning Limited is a subsidiary of Dignity plc. Advance Planning Limited registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP (registered in England, no. 03292336).

Age Co Legal Services are provided by Irwin Mitchell LLP. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Irwin Mitchell LLP is regulated by both the Solicitors Regulation Authority for England and Wales and the Law Society of Scotland. Irwin Mitchell LLP registered office: Riverside East, 2 Millsands, Sheffield, South Yorkshire, S3 8DT (registered in England and Wales, no. OC343897).

Age Co Incontinence Products are provided by Vivactive Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Vivactive Limited registered office: Vivactive House, 3 Hollinswood Court, Stafford Park 1, Telford, TF3 3DE (registered in England and Wales, no. 05917821. VAT no. 204490631).

Age Co Personal Alarms are provided by PPP Taking Care Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). PPP Taking Care Limited is a subsidiary of AXA Health Limited. PPP Taking Care Limited registered office: 20 Gracechurch Street, London, EC3V 0BG (registered in England and Wales, no. 01488490. VAT no. 243674160).

Age Co Stairlifts, Easy Bathing and Homelifts are provided by Handicare Accessibility Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Handicare Accessibility Limited registered office: 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands, DY6 7FJ (registered in England and Wales, no. 04109393. VAT no. 849757559).

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