Age Co Home Insurance offers combined buildings and contents insurance.
Buildings only and Contents only also available.
Buildings insurance is designed to protect the foundations of your home. It is essential to protect against the risks of fire, flood and storm damage.
The policy covers:
Please note, insurance for a non-standard construction property would be based on the customer’s sum-insured amount for the rebuild cost. Cover cannot be provided if you are not the owner.
Contents insurance is designed to protect your belongings inside your home and garden. It can provide you with the reassurance that the things you value are protected.
The policy covers:
• Loss or damage to household goods
Contents cover is available up to £60,000.
Increased contents cover of up to £100,000 may be available, subject to terms and conditions.
Buildings and contents insurance will cover you against:
For full details, please refer to the policy and product information documents:
Home Insurance Policy Document
(viewable in pdf, file size 1 MB)
Buildings & Contents Cover Product Information Document
(viewable in pdf, file size 414 KB)
|Product Features||Age Co|
|Buildings Insurance||Up to £500,000||Up to £1,000,000||Up to £1,000,000||Unlimited|
|Min £40,000||Min £75,000||Min £75,000|
Information sourced on 17 July 2020 for new online policies from Defaqto Matrix.
See what is and isn't covered by Age Co's combined buildings and contents Home Insurance.
In addition to this summary of cover, please refer to the Home Insurance Policy Document for terms, conditions, limitations and exclusions and to the Buildings & Contents Cover Product Information Document for details specific to your quotation.
Standard policy limits
|Loss or damage to the building, as covered by your policy
||The maximum claim limit shown on your building insurance policy schedule|
|Trace and access source of leak for escape of water and escape of oil causes||Up to the maximum claim limit shown on your policy schedule|
|Property owners' liability||£2 million|
|Cover for rent or alternative accommodation costs if your home can't be lived in due to an insured event
||20% of the building's maximum claim limit shown on your policy schedule|
|Contents insurance||Standard policy limits|
|Loss or damage to your home contents, as covered by your policy||The maximum claim limit shown on your contents insurance policy schedule|
|Maximum claim limit for any valuable||£2,000. Cover for higher valued items may be available upon request|
|Valuables in the home||The maximum claim limit shown on your policy schedule|
|Public and personal liability||£2 million|
|Unpaid damages||£2 million|
|Tenant's liability||20% of the maximum claim limit for contents shown on your policy schedule|
|Loss or damage to contents during removal||Up to the maximum claim limit for contents shown on your policy schedule|
|10% increase in the maximum claim limit for religious festivals, birthdays, family wedding and civil partnership ceremonies||Maximum claim limit for contents increased by 10%|
|Accidental breakage to audio/visual equipment, DVD equipment, fixed glass in furniture, mirrors and desk-top computers||Up to the maximum claim limit for contents shown on your policy schedule|
|Fraudulent use of credit cards||£1,000|
|Items covered while living in a nursing home, residential care home or staying with family or friends||Up to 20% of the maximum claim limit for contents shown on your policy schedule|
|Medical equipment on loan||£5,000|
|Accidental damage to wheelchairs and stairlifts in the home||Up to the maximum claim limit for contents shown on your policy schedule|
|Rent and alternative accommodation||20% of the contents' maximum claim limit shown on your policy schedule|
Loss or damage caused by weight of snow. Loss or damage to gates and fences caused by storm or flood.
Loss or damage caused by weight of snow. Theft or attempted theft when your home or any part of it is lent, let or sublet to or occupied by someone who is not a member of your family, unless damaged was caused because force was used to get in or out of the building.
General policy exclusions applicable to all sections and optional extras
Property covered by another policy of insurance. Any criminal or deliberate act by you or your family. Loss or damage caused by wear and tear or lack of maintenance.
Choose from a wide range of optional extras to tailor the cover to suit you.
|Standard policy limits||
|Accidental damage to buildings and contents||Up to the buildings' or contents' maximum claim limit shown on your policy schedule||
|Unspecified personal belongings||Limited to £1,000 - £5,000||
|Specified personal belongings||Limited to £10,000||
|Pedal cycles||Limited to £300 unspecified and £1,000 specified||
|Static caravan||Up to £35,000 for the structure and up to £2,500 for the caravan equipment||
|Touring caravan||Up to £25,000 for the structure and up to £2,500 for the caravan equipment||
To qualify to add Home Emergency cover, the property has to be owned by the policyholder and also their main residence.
Limited to £1,500 during the period of insurance, with a claim limit of £500 per incident. Provides emergency repair by a qualified professional or permanent repair provided this does not exceed the cost of the emergency repair. Claim limits include the cost of call out, labour, materials and VAT.
|Personal legal protection||Provides up to £100,000 of cover to take legal action for things such as employment, contract or property disputes and personal injuries or clinical negligence.||
Age Co Home Insurance is administered by Ageas Retail Limited and provided by a limited panel of insurers (details availble on request).
Age Co Home Insurance is designed with the over 50s in mind, however there is no age restriction and anyone can apply providing your home is:
In order to provide buildings cover, the property must be owned by you.
Cover cannot be provided if you or anyone living with you has:
Please note that other factors may also affect eligibility, not just those listed above.
No. If you live in rented accommodation, your landlord should have buildings insurance and you only need contents insurance. However, if you own your home, the Citizen's Advice Bureau recommends to have both contents and buildings insurance (https://www.citizensadvice.org.uk/debt-and-money/insurance/types-of-insurance/buildings-insurance/).
All claims for contents cover are settled on a ‘new for old’ basis. So, damaged items will be repaired and anything stolen or damaged beyond repair will be replaced as new. With buildings cover, claim settlements are based on the full repair or rebuilding cost. Please note, the sum insured must be high enough to cover the full replacement or rebuilding cost at today’s prices.
If you’re not satisfied with your policy, you can cancel at any time by telephoning or writing to Age Co Insurance. You will only be charged for the time you have been on cover unless a claim has been made. If a claim has been made, you will need to pay the full annual premium. See page 10 of the policy document for more details.
If you make a change to your policy during the period of insurance and the difference in the premium is less than £10, you will not be charged an additional premium or have a refund. Plus, unlike most insurers, Age Co Home Insurance will not charge you an admin fee for changing your policy.
Defaqto are a leading independent UK financial researcher, specialising in analysing and comparing financial products such as insurance. They rate hundreds of insurance products, giving each a 1 to 5 rating based on quality and comprehensiveness of the features and benefits it offers. This may help you make a more informed decision about which one suits your needs. Defaqto are completely independent and unbiased and never knowingly exclude a product or policy from their Star Ratings.
It is important to base your financial decisions on the quality of a product - not just how much it costs. Star Ratings assess products based on the features and benefits they offer, helping you see at a glance where a product sits in the market. Age UK Home Insurance provides one of the highest quality policies in the market as indicated by a Defaqto 5 Star Rating.
Another great benefit of being over 50 is that you could find that you get a better deal on your home insurance, simply because you are over 50. This is because the over 50s are less likely to cause damage by having, for example, un-planned parties. Because of this you could be considered as less “risk” to the insurance company, and instead older and wiser!
At the same time, it’s important to make sure you have cover that’s designed to meet your needs. For instance, people over the age of 50 are more likely to have a greater number of high-value items~, having collected them over a lifetime. The over 50s are also more likely to have larger family homes. It’s also important for the over 50s to make sure you select cover which settles claims on a ‘new for old’ basis. This ensures that the cost of a replacement will be calculated based on how much it would cost to replace the item today, rather than the price you originally paid for it, be it 5, 15 or even 25 years ago.
And finally, the over 50s are more likely to use their free time to travel, so you should also consider how frequently your property might be unoccupied or whether you want your personal possessions to be covered while you are away from home.
~You can find out more about insuring high value items such as Jewellery.
Age Co Home Insurance is administered by Ageas Retail Limited and provided by a limited panel of insurers^^. Age Co Home Emergency Cover is provided by AXA Assistance (UK) Ltd.
Age UK Enterprises are always committed to providing good customer service. If you buy a product from Age UK Enterprises, you may be contacted by our partners Feefo on our behalf to find out about your buying experience.
If you need to make a complaint , please refer to the policy documents.
Age Co are unable to offer insurance to residents of the Channel Islands.
* 10% of all customers who bought a Home Buildings & Contents policy between May and October 2019 paid £163.45 or less (includes insurance premium tax at the applicable rate).
** If you call the 0800 number, you will be dealing with either an Age UK office or Ageas Retail Limited.
^^ Details are available on request.
^ The UK based service team have been awarded the Feefo Gold Trusted Service Award 2019.
‡ No Claims Discount can be affected by cancelling cover mid-term. The cancellation fee refund of up to £55 will be made up to 60 days after the request is received together with a confirmation letter from your existing insurer. This letter should state that your policy has been cancelled, and the cancellation charge amount. The original documents should not be sent, only a copy. Your copy will not be returned. The refund will be paid to you by cheque. This offer only applies to new home insurance policies bought over the phone, online, or via an Age UK office (for either buildings, contents or both) before 31 December 2019. Refund forms must be received within 60 days of the Age Co Home Insurance policy start date. This offer may be withdrawn or amended at any time. In the event of the offer being withdrawn only policies purchased before the withdrawal date will be honoured. The refund will not be paid if the Age Co Home Insurance policy has been cancelled within 14 days of the policy start date. Only one administrative/cancellation fee claim can be made per policy. Payment can only be made to the policyholder identified on the policy documents.Your full premium may be taken if your policy is cancelled mid term. Pro rata refunds differ from company to company. Cancellation notice periods differ from insurer to insurer and can take up to seven days. Please check with your existing insurer before cancelling and setting up an Age Co policy. Terms and conditions apply. The decision of Age UK Enterprises Limited in regards to this promotion is final.
† On standard construction properties.
Age UK Enterprises Limited trades under the trading name Age Co Insurance Services. Age UK Enterprises Limited is a trading subsidiary company of Age UK (registered charity, no. 1128267) and donates its net profits to Age UK. Products offered by Age Co Insurance Services are arranged by Age UK Enterprises Limited and arranged and administered by Ageas Retail Limited, both of which are authorised and regulated by the Financial Conduct Authority. Ageas Retail Limited Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. FS Register number: 312468. Age UK Enterprises Limited Registered office: Tavis House, 1-6 Tavistock Square, London, WC1H 9NA. Registered in England and Wales 3156159. FS Register number: 311438.