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Coronavirus

During this challenging time, Age Co is working closely with its partners to ensure all customers are taken care of.

Please note that call waiting times may be longer than usual. 

Age Co work with a number of specialist partners, providing products and services to help people make the most of later life. During this challenging time, these partners are working tirelessly to ensure that standards remain high and that there is minimal disruption to customer services.

Please see below to find out more about how each Age Co partner is responding to current events. Do bear in mind that some partners offer non-Age Co products and therefore please call via the numbers below if you are uncertain about any specific guidance.


Insurance

Age Co Insurance Services are provided by Ageas Retail Limited and Motor Breakdown Insurance by Call Assist Ltd.

If you already have an Age Co policy and have any queries, please call:


Funeral Plans

Age Co Funeral Plans are provided by Dignity PLC.

To read Dignity’s latest response to COVID 19 please click here.

If you already have an Age Co plan and have any queries, please call 0800 587 2541


Incontinence Products

Age Co Incontinence Products are provided by Vivactive Limited.

Vivactive Limited are working hard to keep product orders flowing and any updates will be posted to the website.


Legal Services

Age Co Legal Services are provided by Irwin Mitchell LLP.

To read Irwin Mitchell’s latest response to COVID 19 please click here.

If you are already using Age Co legal services and have any queries, please call 0800 055 6314


Personal Alarms

Age Co Personal Alarms Services are provided by PPP Taking Care.

To read PPP Taking Care’s latest response to Coronavirus please click here.

If you have an Age Co Personal Alarm and have any queries, please call 0800 012 1321


Stairlifts, Homelifts and Bathing Solutions

Age Co Stairlifts, Homelifts and Bathing Solutions are provided by Handicare.

To read Handicare’s latest response to Coronavirus please click here.

If you have an Age Co stairlift, homelift or bathing solution and have any queries, please call 0800 117 0189




Age Co Car, Breakdown and Home Insurance are arranged and administered by Ageas Retail Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). Both AgeCo Limited (Financial Services Register no. 311438) and Ageas Retail Limited (Financial Services Register no. 312468) are authorised and regulated by the Financial Conduct Authority. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Ageas Retail Limited registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA (registered in England and Wales, no. 01324965).

Age Co Funeral Plans are provided by Advance Planning Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Advance Planning Limited is a subsidiary of Dignity plc. Advance Planning Limited registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP (registered in England, no. 03292336).

Age Co Legal Services are provided by Irwin Mitchell LLP. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Irwin Mitchell LLP is regulated by both the Solicitors Regulation Authority for England and Wales and the Law Society of Scotland. Irwin Mitchell LLP registered office: Riverside East, 2 Millsands, Sheffield, South Yorkshire, S3 8DT (registered in England and Wales, no. OC343897).

Age Co Incontinence Products are provided by Vivactive Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Vivactive Limited registered office: Vivactive House, 3 Hollinswood Court, Stafford Park 1, Telford, TF3 3DE (registered in England and Wales, no. 05917821. VAT no. 204490631).

Age Co Personal Alarms are provided by PPP Taking Care Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). PPP Taking Care Limited is a subsidiary of AXA Health Limited. PPP Taking Care Limited registered office: 20 Gracechurch Street, London, EC3V 0BG (registered in England and Wales, no. 01488490. VAT no. 243674160).

Age Co Stairlifts, Easy Bathing and Homelifts are provided by Handicare Accessibility Limited. AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Handicare Accessibility Limited registered office: 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands, DY6 7FJ (registered in England and Wales, no. 04109393. VAT no. 849757559).

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