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Coronavirus

During this challenging time, Age Co is working closely with its partners to ensure all customers are taken care of.

 

Age Co work with a number of specialist partners to provide products and services for people in mid to later life. Over the upcoming weeks, these partners will be working tirelessly to ensure that standards remain high and that there is minimal disruption to customer services. Most importantly, special measures are being put into place to ensure the safety and security of every customer.

Please see below to find out more about how each Age Co partner is responding to current events. Do bear in mind that some partners offer non-Age Co products and therefore please call via the numbers below if you are uncertain about any specific guidance.


Insurance

Age Co Insurance Services are provided by Ageas Retail Limited and Motor Breakdown Insurance by Call Assist Ltd.

To read Ageas’ latest response to COVID 19 please click here

If you already have an Age Co policy and have any queries, please call:

Funeral Plans

Age Co Funeral Plans are provided by Dignity PLC.

To read Dignity’s latest response to COVID 19 please click here:
https://www.dignityfunerals.co.uk/covid-19/

If you already have an Age Co plan and have any queries, please call 0800 587 2541

Incontinence Products

Age Co Incontinence Products are provided by Choice Shops.

Choice Shops are working hard to keep product orders flowing and any updates will be posted to the website: https://www.ageukincontinence.co.uk/coronavirus-update-choice-shops-commitment-to-you

Legal Services

Age Co Legal Services are provided by Irwin Mitchell LLP.

To read Irwin Mitchell’s latest response to COVID 19 please click here: https://www.irwinmitchell.com/about-us/coronavirus-response

If you are already using Age Co legal services and have any queries, please call 0800 055 6314

Adjustable Beds

Age Co Adjustable Beds are provided by Theraposture. Age Co beds will not available for new customers after 31st March 2020, but services for existing customers continue with Theraposture.

To read Theraposture’s latest response to COVID 19 please click here: http://www.theraposture.co.uk/covid-19/

If you have an Age Co bed and have any queries, please 0800 032 3482


Age UK Personal Alarms

Age UK Personal Alarm Services are provided by PPP Taking Care.

To read PPP Taking Care’s latest response to Coronavirus please click here: https://www.ppptakingcare.co.uk/coronavirus-service-status/

If you have an Age UK Personal Alarm and have any queries, please call 0800 012 1321

Age UK Stairlifts

Age UK Stairlifts are provided by Handicare.

To read Handicare’s latest response to Coronavirus please click here: 

https://handicare-stairlifts.co.uk/handicare/news-advice/20200323_a-message-from-handicare-about-our-response-to-covid-19/

If you have an Age Co stairlift and have any queries, please call 0800 117 0189

Age UK Easy Bathing

Age UK Easy Bathing Solutions are provided by Handicare.

To read Handicare’s latest response to Coronavirus please click here: https://www.handicare.co.uk/news/coronavirus/

If you have an Age Co bathing product and have any queries, please call 0800 117 0189


Age Co Home Insurance is administered by Ageas Retail Limited and provided by a limited panel of insurers (Details available on request).

Age Co Car Insurance is administered by Ageas Retail Limited and underwritten by Ageas Insurance Limited.

Age Co Travel Insurance (for existing customers only) is administered by Ageas Retail Limited.

Age Co Motor Breakdown Insurance is provided by Call Assist Limited.

Age UK Personal Alarms are provided by PPP Taking Care Limited and brought to you by Age UK Trading CIC.

PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA PPP healthcare Group Limited. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. PPP Taking Care is the trading name and brand of PPP Taking Care Limited.

The Age Co Funeral Plan is provided by Advance Planning Limited, a company incorporated in England and a subsidiary of Dignity plc. Registered office: Advance Planning Limited, 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands B73 6AP. Registered in England, no. 3292336.

Age Co Legal Services offer legal advice and support through Irwin Mitchell LLP. Irwin Mitchell LLP is a limited liability partnership registered in England and Wales with number OC343897 and is regulated by both the Solicitors Regulation Authority and Law Society of Scotland.

Age UK Trading CIC and Age UK Enterprises Limited trade under the trading name Age Co. Age UK Trading CIC (registered in England and Wales no. 1102972) and Age UK Enterprises Limited (registered in England and Wales no. 3156159) are trading subsidiary companies of Age UK (registered charity, no.1128267) and donate their net profits to Age UK. Registered office: Tavis House, 1-6 Tavistock Square, London WC1H 9NA. Age UK Enterprises Limited is authorised and regulated by the Financial Conduct Authority. FS Register number: 311438.


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