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Coronavirus

During this challenging time, Age Co is working closely with its partners to ensure all customers are taken care of.

Please bear in mind that call waiting times may be longer than usual. 

Age Co work with a number of specialist partners to provide products and services for people in mid to later life. Over the upcoming weeks, these partners will be working tirelessly to ensure that standards remain high and that there is minimal disruption to customer services. Most importantly, special measures are being put into place to ensure the safety and security of every customer.

Please see below to find out more about how each Age Co partner is responding to current events. Do bear in mind that some partners offer non-Age Co products and therefore please call via the numbers below if you are uncertain about any specific guidance.


Insurance

Age Co Insurance Services are provided by Ageas Retail Limited and Motor Breakdown Insurance by Call Assist Ltd.

To read Ageas’ latest response to COVID 19 please click here

If you already have an Age Co policy and have any queries, please call:


Funeral Plans

Age Co Funeral Plans are provided by Dignity PLC.

To read Dignity’s latest response to COVID 19 please click here.

If you already have an Age Co plan and have any queries, please call 0800 587 2541


Incontinence Products

Age Co Incontinence Products are provided by Vivactive Limited.

Vivactive Limited are working hard to keep product orders flowing and any updates will be posted to the website.


Legal Services

Age Co Legal Services are provided by Irwin Mitchell LLP.

To read Irwin Mitchell’s latest response to COVID 19 please click here.

If you are already using Age Co legal services and have any queries, please call 0800 055 6314


Adjustable Beds

Age Co Adjustable Beds are provided by Theraposture. Age Co beds will not available for new customers after 31st March 2020, but services for existing customers continue with Theraposture.

To read Theraposture’s latest response to COVID 19 please click here.

If you have an Age Co bed and have any queries, please 0800 032 3482


Personal Alarms

Age Co Personal Alarms Services are provided by PPP Taking Care.

To read PPP Taking Care’s latest response to Coronavirus please click here.

If you have an Age Co Personal Alarm and have any queries, please call 0800 012 1321


Age UK Stairlifts

Age UK Stairlifts are provided by Handicare.

To read Handicare’s latest response to Coronavirus please click here.

If you have an Age Co stairlift and have any queries, please call 0800 117 0189


Age UK Easy Bathing

Age UK Easy Bathing Solutions are provided by Handicare.

To read Handicare’s latest response to Coronavirus please click here.

If you have an Age Co bathing product and have any queries, please call 0800 117 0189


Age Co Car, Breakdown and Home Insurance are arranged and administered by Ageas Retail Limited. Age Co Insurance Services is the trading name of Age UK Enterprises Limited, a trading subsidiary company of Age UK (registered charity no. 1128267). Age UK Enterprises Limited donates its net profit to Age UK. Both Age UK Enterprises Limited (Financial Services Register no. 311438) and Ageas Retail Limited (Financial Services Register no. 312468) are authorised and regulated by the Financial Conduct Authority. Age UK Enterprises Limited registered office: Tavis House, 1-6 Tavistock Square, London, WC1H 9NA (registered in England and Wales, number 3156159). Ageas Retail Limited registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA (registered in England and Wales, number 1324965).

Age Co Funeral Plans are provided by Advance Planning Limited. Age UK Enterprises Limited trades under the trading name Age Co. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. Advance Planning Limited, is a company incorporated in England and a subsidiary of Dignity plc. Registered office: Advance Planning Limited, 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands B73 6AP. Registered in England, no. 3292336.

Age Co Incontinence Products are provided by Vivactive Limited.  Age UK Enterprises Limited trades under the trading name Age Co. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. Vivactive Limited registered office: Vivactive House, Unit 3, Hollinswood Court, Stafford Park 1, Telford, Shropshire, TF3 3DE (registered in England and Wales, number 05917821).

Age Co Legal Services are provided by Irwin Mitchell. Age UK Enterprises Limited trades under the trading name Age Co. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK.  Irwin Mitchell LLP is a limited liability partnership registered in England and Wales no. OC343897 and is regulated by both the Solicitors Regulation Authority for England and Wales and the Law Society of Scotland.

Age Co Personal Alarms are provided by PPP Taking Care Limited. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA PPP healthcare Group Limited. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. PPP Taking Care is the trading name and brand of PPP Taking Care Limited.

Age UK Stairlifts are provided by Handicare Accessibility Limited. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. Handicare Accessibility Limited: Registered office: 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands, DY6 7FJ. Company number 4109393 VAT No. 849757559.

Age UK Easy Bathing is provided by Handicare Accessibility Limited. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. Handicare Accessibility Limited: Registered office: 82 First Avenue, Pensnett Estate, Kingswinford, West Midlands, DY6 7FJ. Company number 4109393 VAT No. 849757559.


 

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